File Your Taxes

• One person - $35,000 or less
• Two people - $45,000 combined (add $2,500 for each additional person in the family)

Note: Organizations can modify the total family income based on the local economic environment, the population they serve, and their resources. Community organizations may also establish additional criteria.

When is a tax situation simple?

A tax situation is considered simple if an individual has no income or if their income comes from:

• Employment
• Pension
• Benefits such as Canada Pension Plan, Disability, Canada Child Benefit, Employment Insurance or Ontario Works
• RRSP
• Support payments
• Scholarships, fellowships, bursaries or grants
• Interest (under $1,000)

When is a tax situation not simple?

A tax situation is not simple when an individual:

• Is self-employed or has employment expenses
• Has business or rental income and expenses
• Has capital gains or losses
• Files for bankruptcy
• Is completing a tax return for a deceased person

In Ontario, there are 41 income and benefits programs that can only be accessed by filing income tax. These include benefits like:

• Canada Child Benefit (CCB) 
• Working Income Tax Benefit 
• Guaranteed Income Supplement (GIS)
• HST/GST credits 
• Trillium benefits 

These benefits can increase annual income and are only available if taxes are filed every year.

Do you need identification so you can file your taxes?

You must have a Social Insurance Number (SIN) in order to file your taxes. You will need a birth certificate to get a Social Insurance Number. 

Do you need a birth certificate?

Birth certificates can be ordered directly from the Province of Ontario: Online Certificate Application (gov.on.ca). There is a fee for the certificate and you will need a credit card or a Visa Debit card in order to pay the fee. 

If you need help with the online birth certificate application and/or paying the fee, identification (ID) clinics for birth certificate applications are held from 8:30 to 11 a.m. on the last Monday of each month at John Howard Society (JHS) offices in Durham Region. Please bring a completed Birth Certificate application and proof of income to the ID clinic for help with getting a birth certificate. 

Do you need a Social Insurance Number?

Once you have a birth certificate, you will be able to get a Social Insurance Number from Service Canada. It is free to get a Social Insurance Number. You can apply online: Social Insurance Number – Apply - Canada.ca or visit a Service Canada office in person.

Learn about the documents you will need to apply for a Social Insurance Number: Social Insurance Number: Required documents - Canada.ca.

If you would like to talk to someone about applying for a SIN, you can request a phone call from a Service Canada representative by completing a form: eServiceCanada - Service Request Form.

Attend a Mobile ID and Benefits Access Hub to get help with getting identification. 

Learn more: Canada Learning Bond (RESP) - Region of Durham

Ajax Public Library

One-day tax clinic available as part of a Mobile ID and Benefits Access Hub event.  

• November 16, 2024
• Ajax Public Library
• 55 Harwood Avenue South, Ajax

Registration required. To register for tax filing:

• Email Julia.Campbell@ajaxlibrary.ca 
• Call 905-683-4000 ext. 8809

CADJPro Tax Clinic

157 Harwood Avenue North, Unit 224, Ajax

• Virtual tax clinic runs year-round
• By appointment only
• Current and prior years, back to 2011

Complete form to make a tax filing appointment: Volunteer Clinic — CADJPro

• Call: 647-762-2235
• Email: volunteers@cadjpro.com 

CVITP Tax Clinic

• Clinic runs year-round
• Offering virtual service by appointment
• Current and prior years
• Serving the general public / all persons meeting CVITP eligibility requirements

To make an appointment:

• Email: christopher.gerosavas@dcdsb.ca 

Diverse Financial Group Team

• Clinic runs from March 15 to November 30, 2024
• By appointment, virtual or in-person
• Drop-off service available only for business clients or more serious/complex files (drop-off address given at time of booking)
• Current and prior years - 2013 to 2023

To make an appointment:

• Email: diversefinancialgrp@gmail.com
• Calendy for phone appointment - https://calendly.com/diversefinancialgrp/experiment1et

RIAA's Enlightened Foundation

Serving Ajax and Whitby

• Clinic runs from February 21 to December 31, 2024
• By appointment, virtual 
• Current and prior years
• Offering service in English, Gujarati, Hindi, Marathi and Punjabi

To make an appointment:

• Email: freetaxclinic.enlightened@gmail.com 
• Text message: 647-308-4514

Ontario Works Locations - Year-Round

The Income, Employment and Homelessness Supports Division (IEHSD) can provide tax filing for Ontario Works (OW) recipients. Tax filing is provided through Drop-Off Tax Clinic Services only. 

Ontario Works clients can contact the following staff at their OW office for more information. 

Ajax Office

For tax filing packages and information, contact Agata Humphries:

• Call: 905-428-7400 extension 6606
• Email: agata.humphries@durham.ca

CVITP Tax Clinic

• Clinic runs year-round
• Offering virtual service by appointment
• Current and prior years
• Serving the general public / all persons meeting CVITP eligibility requirements

To make an appointment:

• Email: christopher.gerosavas@dcdsb.ca 

CVITP Tax Clinic

• Clinic runs year-round
• Offering virtual service by appointment
• Current and prior years
• Serving the general public / all persons meeting CVITP eligibility requirements

To make an appointment:

• Email: christopher.gerosavas@dcdsb.ca 

Scugog Public Library

One-day tax clinic available as part of a Mobile ID and Benefits Access Hub event.  

• November 13, 2024
• Scugog Public Library
• 231 Water Street, Port Perry

Registration required. To register for tax filing:

• Email info@scugoglibrary.ca 
  
• Call 905-985-7686, ext. 101.

Ontario Works Locations - Year-Round

The Income, Employment and Homelessness Supports Division (IEHSD) can provide tax filing for Ontario Works (OW) recipients. Tax filing is provided through Drop-Off Tax Clinic Services only. 

Ontario Works clients can contact the following staff at their OW office for more information. 

Uxbridge Office

For tax filing packages and information, contact Agata Humphries:

• Call: 905-428-7400 extension 6606
• Email: agata.humphries@durham.ca

Income Tax Clinics in Oshawa

CVITP Tax Clinic

• Clinic runs year-round
• Offering virtual service by appointment
• Current and prior years
• Serving the general public / all persons meeting CVITP eligibility requirements

To make an appointment:

• Email: christopher.gerosavas@dcdsb.ca 

Ontario Works Locations - Year-Round

The Income, Employment and Homelessness Supports Division (IEHSD) can provide tax filing for Ontario Works (OW) recipients. Tax filing is provided through Drop-Off Tax Clinic Services only. 

Ontario Works clients can contact the following staff at their OW office for more information. 

Oshawa Office

For tax filing packages and information, contact Kelly Spurs:

• Call 905-436-6747 extension 5208
• Email kelly.spurs@durham.ca

Income Tax Clinics in Pickering

CVITP Tax Clinic

• Clinic runs year-round
• Offering virtual service by appointment
• Current and prior years
• Serving the general public / all persons meeting CVITP eligibility requirements

To make an appointment:

• Email: christopher.gerosavas@dcdsb.ca 

Muhammad's Community Tax Clinic

Located in Pickering

• Clinic runs from March 5 to November 19, 2024
• By appointment, virtual, drop-off
• Current and last year only
• Offering service in English, Hindi, Punjabi and Urdu
• Serving seniors

To make an appointment:

• Call: 647-572-4620 during office hours - Monday to Friday, 10 a.m. to 5 p.m.

Pickering Public Library

One-day tax clinic available as part of a Mobile ID and Benefits Access Hub event.  

• November 22, 2024
• Pickering Public Library
• 1 The Esplanade, Pickering

Registration required. Click to register for a tax filing timeslot:

• 1:00 p.m. timeslot
• 1:45 p.m. timeslot
• 2:30 p.m. timeslot
• 3:45 p.m. timeslot
• 4:30 p.m. timeslot 
• 5:15 p.m. timeslot

Income Tax Clinics in Whitby

A Step Forward

Whitby location

• Clinic runs from March 1 to October 31, 2024
• Appointments required (for virtual, in-person or drop-offs)
• Current and prior years
• Will make house visits for housebound clients
• Clientele:
  • 2SLGBTQI+ friendly
  • Indigenous
  • Seniors
  • Social assistance recipients

Please contact us to make an appointment:

• Email: birgit@live.ca
• Call: 289-385-2786

CVITP Tax Clinic

• Clinic runs year-round
• Offering virtual service by appointment
• Current and prior years
• Serving the general public / all persons meeting CVITP eligibility requirements

To make an appointment:

• Email: christopher.gerosavas@dcdsb.ca 

Ontario Works Locations - Year-Round

The Income, Employment and Homelessness Supports Division (IEHSD) can provide tax filing for Ontario Works (OW) recipients. Tax filing is provided through Drop-Off Tax Clinic Services only. 

Ontario Works clients can contact the following staff at their OW office for more information. 

Whitby Office

For tax filing packages and information, contact Chantel Keates:

• Call: 905-668-7711 extension 2722
• Email: chantel.keates@durham.ca

RIAA's Enlightened Foundation

Serving Ajax and Whitby

• Clinic runs from February 21 to December 31, 2024
• By appointment, virtual 
• Current and prior years
• Offering service in English, Gujarati, Hindi, Marathi and Punjabi

To make an appointment:

• Email: freetaxclinic.enlightened@gmail.com 
• Text message: 647-308-4514

Whitby Public Library

One-day tax clinic available as part of a Mobile ID and Benefits Access Hub event.  

• November 18, 2024
• Whitby Public Library
• 1405 Dundas Street West, Whitby

Registration required. To register for tax filing:

• Complete online registration: Tax Clinic Patron Application | Whitby Public Library (whitbylibrary.ca)

For more information, email smoffatt@whitbylibrary.ca or call 905-668-6531, ext. 2007.