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Human Trafficking Project
Posted on Wednesday, April 03, 2024 11:07 AM
Fall 2023
This project examined the challenges of human trafficking in Canada and provided students with the opportunity to develop practical strategies to help reduce the impact that human trafficking has on the safety and well-being for people living in the Durham region.
Online Activity and Relative Value of Residential and Commercial Properties
Posted on Wednesday, April 03, 2024 11:01 AM
Fall 2023
This project aims to measure the relationship between the prevalence of online activity (virtual work and online shopping) and the relative value of residential and commercial properties.
Materials Testing Mobile Application
Posted on Wednesday, April 03, 2024 10:56 AM
Winter 2024
The Works Department at Durham Region manages testing of materials (e.g. asphalt, concrete, soil) from sites around the Region such as roads, sewers and construction sites. They wanted to develop a more efficient way to manage requests that come into their materials testing group in order to help with confirming, approving and modifying requests and allocating time and staff resources. Another goal of this project was to aid in tracking of on site materials testing usage by the Works...
Durham Meadoway Project
Posted on Wednesday, April 03, 2024 10:53 AM
Fall 2022
The Region of Durham’s Transportation Planning team engaged students in the development of the Durham Meadoway Plan. The Durham Meadoway will be a 27 km multi-use path and linear park stretching through the Gatineau Hydro Corridor from Rouge National Urban Park in Pickering to Simcoe Street in Oshawa. The Durham Meadoway Plan is intended to establish a vision for the corridor and provide guidance for the more detailed planning work that will happen at the local level. The project was...
Improving Municipal Customer Service
Posted on Wednesday, April 03, 2024 10:50 AM
Winter 2023
The Region of Durham wanted to better understand the customer service expectations of the members of the community and the impact of changing demographics on the deployment of the multi channel (e.g. phone, email, chat, social media, in-person services) customer service program. This was accomplished through the application of lean six sigma processes to develop a 10-year customer service strategy that will continuously improve service quality while also reducing costs.
The goals of...