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![Photos of a Durham Region snowplow and markings on a sidewalk for underground locates. Underneath the images are the words, “Durham Works, durham.ca/DurhamWorks, #DurhamWorks.”](https://www.durham.ca/en/regional-government/resources/Images/Durham-Works-blog/Durham-Works-TPON-reports-graphic.png)
Region of Durham Works Department completes service delivery reviews
Posted on Monday, March 13, 2023 12:21 PM
The Region of Durham strives to continuously improve service delivery and recently examined winter maintenance and underground locate requests. Using provincial Audit and Accountability grants, the Region hired consultants to undertake a review of the current service delivery model and identify opportunities for improvement.
The consultants’ reports identified potential cost-savings, challenges, and best practices for winter maintenance operations and underground locate requests. The reports...
![A person's hands typing on a laptop.](https://www.durham.ca/en/news/resources/Feature-Images/Durham.caFeatureGraphic_400x340.jpg)
Durham Region launches online Customer Portal
Posted on Friday, March 10, 2023 10:51 AM
Residents can request a service or report an issue anytime, day or night.
Whitby, Ontario – Durham Region has launched an online self-service portal so residents can request a service or report an issue to the Region. Beginning March 10, residents can use the portal to submit and track requests for many Regional services such as waste and recycling, water and sewer, and traffic inquiries. The self-service portal is accessible 24 hours a day, seven days a week, at myDurham311.ca.
Residents can...
Region of Durham awarded 2022 Leader in Sustainability Award
Posted on Thursday, March 09, 2023 02:48 PM
Whitby, Ontario – The Regional Municipality of Durham is pleased to announce that it has been named by Call2Recycle® Canada, Inc. (Call2Recycle) as a 2022 Leader in Sustainability. The Leader in Sustainability Award is granted each year to organizations that display exceptional commitment to battery recycling.
In 2022, Durham Region collected 17,673 kilograms of household batteries at Regional Waste Management Facilities through the Call2Recycle program, making it one of the top-performing...
Tax filing help is available for residents living with low income in Durham Region
Posted on Thursday, March 09, 2023 10:35 AM
Whitby, Ontario – Residents living with low or no income can access benefits through tax filing, which is why free help is available online and in-person to eligible residents across Durham Region.
Where: For free tax clinic locations and information, visit durham.ca/FileYourTaxes.
What: Residents with a low income and simple tax situation can receive help with filing their income tax for free, year-round. Free tax clinics – including in-person, drop-off and virtual formats – are available across...
![Solar panels set against a blue sky. The Durham Region and Durham Greener Homes logos are in the top left corner.](https://www.durham.ca/en/news/resources/Feature-Images/DurhamGreenerHomes.ca.png)
Durham’s home retrofit program pays off for residents
Posted on Wednesday, March 08, 2023 01:00 PM
Whitby, Ontario – Earlier today, representatives from the Durham Greener Homes Program participated in the Net Zero Renovation Bootcamp, funded by Natural Resources Canada, and hosted by the Canadian Home Builders’ Association. The bootcamp was held to build capacity for all professionals involved in energy efficiency renovations – from design to permitting, through procurement and construction trades. Building industry capacity to deliver net zero renovations is a critical element of achieving...
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