Durham Region is in need of the creation of a seamless and accessible Customer Relationship Management (CRM) system so that we can optimize CRM system usage; improve the efficiency of inputting/organizing data and data analysis tools and create efficient processes by creating a user-friendly platform in order to drive investment in the Durham Region.
Host Department: Planning and Economic Development
Type of Collaboration: Placement student
Anticipated Outcome: Having automated processes e.g. organizing contacts into groups, sending out campaign emails, etc. and organized contacts for ease of use e.g. professional services, partners, leads, etc.
Deliverables: Creation of efficient data processes
Timeline: 4 months
Desired Start Date: Summer or Fall semester 2024