Do you know your responsibilities for water and sanitary service connections repairs?

Homeowners are responsible for repairing damage or breaks to the sanitary sewer service connections if damaged within one metre (three feet) from the house foundation or within the house. The Region will provide repair services for residential customers’ sewer service connections from the property line up to one metre (three feet) outside the house foundation. The Region does not provide restoration work (for lawns, gardens, or landscaping, including sprinkler systems or driveways, etc.) on private property.

The limits of responsibility are different for water service connections. Homeowners are responsible for water service connection repairs on private property. The Region will provide repair services for residential customers’ water service connections within the public right of way only—up to the property line.

For more information, including diagrams that show the limits of responsibility for water and sewer service connections, please visit durham.ca/BasementFlooding.