Regional system maintenance scheduled for October 25

Whitby, Ontario – On Sunday, October 25, the telephone, voicemail and call centre systems at Regional Headquarters (605 Rossland Road East, Whitby) will undergo software upgrades as scheduled maintenance is performed. As a result of this work, the telephone system will be affected.

When: The telephone, voicemail and call centre systems will not be operational on Sunday, October 25 from 12 a.m. to 7 a.m.

Why: To perform scheduled maintenance at Regional Headquarters.

All incoming calls to Regional Headquarters will periodically receive a busy signal during system maintenance.

During this time, for after-hours emergency assistance regarding water supply, sewers or Regional roads, call 905-576-9991 or 1-800-372-1104.

Residents with a personal health issue should contact Telehealth Ontario at 1-866-797-0000. A registered nurse will be able to assist.

Note: The Regional Municipality of Durham apologizes for any inconvenience this service disruption may cause.

Any changes related to this scheduled maintenance will be posted to the Region’s Twitter and Facebook pages.

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For more information, please contact Corporate Communications.