Access to Information Week 2022

The Regional Municipality of Durham has seen a tremendous amount of change resulting from the global COVID-19 pandemic and the coinciding push for digital transformation. The Region has not only risen to meet these challenges, but has surpassed expectations in our efforts to deliver service excellence for its residents.

Recently, the Region was named winner of the 2022 Excellence in Municipal Systems Award by the Municipal Information Systems Association (Ontario), for its myDurham311 Smart Home Device Voice Service project. This represents our transformation towards a customer-centric and advanced approach to embracing innovation and partnerships to better serve residents.

This year during Access to Information Week, we are proud to showcase a variety of projects across the Region that bring information to the community more efficiently and effectively, using leading-edge technology that exceeds our residents’ expectations. Alongside the growth of innovative technologies, the Region continues to provide the information you need when you need it, without losing sight of its purpose to serve with open and accountable governance.

Thank you for taking this opportunity to learn more about how the Region is working to keep you informed on what matters to you most this Access to Information Week.

Alexander Harras
Regional Clerk/Director of Legislative Services